Action Required: Your app is not compliant with Google Play Policies , what is the solution?
Google Play's Data safety section provides developers with a transparent way to show users if and how they collect, share, and protect user data, before users install an app. Developers are required to tell us about their apps' privacy and security practices by completing a form in Play Console. This information is then shown on your app's store listing on Google Play.
This article provides an overview of the Data safety form requirements, guidance for completing the form, and information about any recent or upcoming changes.
Receiving a notification that your app is not compliant with Google Play Policies can be frustrating, but it's important to address the issue promptly and effectively.
So for this article, I will cover how to fix this specific issue: Google Play’s Data Safety Form. Also, make sure your app does not entirely collect user data. Or else, you might need to re-evaluate and check the Data Safety Form further and fill out the form accordingly on what fits your app.
Without further ado, here’s how you can resolve it in simple steps:
Issue found: Invalid Data safety section We reviewed your app's Data safety section in Play Console and found discrepancies between it and how the app collects and shares user data. All apps are required to complete an accurate Data safety section that discloses their data collection and sharing practices - this is a requirement even if your app does not collect any user data.
We detected user data transmitted off device that you have not disclosed in your app's Data safety section as user data collected.
SOLUTIONS
Open
Google Play Console
App content
Data safety => Manage
Overview click next
Answer the questions (then next):
Does your app collect or share any of the required user data types? = yes
Is all of the user data collected by your app encrypted in transit? = yes
Do you provide a way for users to request that their data is deleted? = yes
go to
Device or other IDs
and check it thennext
check Device or other IDs and manage it
answer the questions
Is this data collected, shared, or both? = Collected
Is this data processed ephemerally? = yes
Is this data required for your app, or can users choose whether it's collected? = Users can choose whether this data is collected
Why is this user data collected? = check
App functionality
then save
click next and save and app will review and approved by play store team
Steps to Take:
-
Review the Specific Policy Violations:
- Carefully examine the details provided by Google Play.
- Identify the exact policies that your app is not meeting.
-
Consult the Google Play Developer Console:
- Check the developer console for specific error messages and recommendations.
- Use the console to submit an appeal if necessary.
-
Update Your App:
- Make necessary changes to address the policy violations.
- Test your app thoroughly to ensure it functions correctly.
-
Submit an Appeal:
- If you believe your app complies with the policies, submit an appeal to Google Play.
- Clearly explain the changes you've made and why your app should be approved.
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